How PulStar stands out
In competitive fields, finding ways to stand out from the crowd is crucial. If you and your business simply blend in with the other options, you are not giving potential clients compelling reasons to choose you over another option.
Chiropractic is an exceptionally competitive field. It seems patients have more practices than ever to choose from, and finding ways to stand out is becoming increasingly difficult. One way is by increasing the services you offer your patients and improving the efficiency of those services. Providing patients with an exceptional experience is essential.
For these reasons, more doctors of chiropractic than ever are investing in instrument adjusting tools, including visualized adjustment products. The chiropractic tools you invest in could be the difference between your practice thriving and fading into obscurity.
Beyond the features the visualized instrument adjusting tools offer lies an equally important consideration—customer service. When purchasing an expensive piece of equipment that will be integral to your work, you want more than machinery and an instruction booklet. You want real, human support to help your practice adapt and grow.
Read on to discover how PulStar differentiates itself from the competition when it comes to customer service. It’s not just a matter of convenience, it’s an integral part of helping you, your practice, and your patients thrive.
Why Customer Service Matters
There are few things more frustrating than being passed around an endless loop of customer service resources only to come away empty-handed. Unfortunately, this is the experience many companies provide their customers with—if they bother at all. It’s a big part of why only a handful of chiropractic instrument companies rise to the top of the industry.
The usual customer service issues matter, of course. If something is wrong with the product, you deserve help diagnosing the issue and finding a solution. Quality customer service goes beyond these basics, however.
Adjusting to new equipment, including learning how to use the features in a streamlined manner to benefit your patients is a key role of customer service. So, too, is unlocking the full marketing potential of your new chiropractic adjusting tools. After all, visualized instrument adjusting is a desirable service in the modern chiropractic world.
Should you encounter issues with your equipment, you can’t close your practice while you figure out the problem. Working with a company that values your time, money, and success is important in such circumstances.
The PulStar Difference
When it comes to customer service, PulStar is in a league of its own. This is a major selling point, as investing in adjustment instruments is no small decision. The numbers, however, speak for themselves.
According to a recent survey, 47% of the chiropractors using PulStar switched from another brand of visually assisted instrument adjuster. A whopping 56% of those who switched cited that customer service was their top reason for changing companies.
The reasons for switching are pretty simple. PulStar provides the best customer service in the visualized instrument adjusting market. Just ask that 56% of doctors!
PulStar dedicates significant time and energy to helping doctors of chiropractic new to its systems adjust and integrate them into their practice seamlessly. It also strives to help every PulStar chiropractor enjoy the full potential of the PulStar product suites, including the services they can offer to patients and getting the word out to current and future clients.
Additionally, PulStar offers an impressive three-year warranty on all hardware, giving you the support and coverage you need to invest with confidence. In the rare instance that your equipment needs repair, there is a no-cost loaner program for the duration of the warranty.
If you want to learn more about the PulStar advantage and how its customer service differentiates it from the competition, feel free to reach out to us. Our team of dedicated professionals is passionate about helping you help your patients. After all, that’s what it’s all about!
